Terms of service

By visiting our website or placing an order with UMart, you agree to these Terms of Service.

Orders

Customers are responsible for providing accurate contact, delivery, and order information.

We may contact you to verify an order, particularly for Cash on Delivery purchases. We reserve the right to cancel orders containing incomplete, incorrect, duplicate, suspicious, or unverifiable information.

Product Information

We make reasonable efforts to present product descriptions, specifications, prices, and images accurately.

Actual product color or appearance may vary slightly due to lighting, screen settings, manufacturing updates, or minor production differences.

Pricing

All prices displayed on our store are shown in Philippine Peso (PHP) unless otherwise stated.

Prices, promotions, and product availability may change without prior notice.

Delivery

Delivery times are estimates and may vary depending on the customer’s location, courier operations, weather, holidays, or other circumstances outside our reasonable control.

Returns and Refunds

Returns, replacements, and refunds are handled according to our Return & Refund Policy and applicable consumer protection laws.

Website Use

You may not use our website for fraudulent, unlawful, abusive, or unauthorized activities.

We reserve the right to restrict access or cancel transactions where fraud, misuse, or suspicious activity is reasonably suspected.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the updated revision date.

Contact Us

For questions about these terms or your order, please contact us through our Contact Us page.